JOB SUMMARY
This position is responsible for participating as a team member implementing customer service plans with children, adults or seniors. Work is primarily within one program, but may include work with Children’s Mental Health or Senior and Developmental Disability Services. Services may include teaching skills, providing guidance and structure, personal care, household chores, transportation, and providing respite for the primary caregiver. Customers served include children and adults experiencing intellectual, developmental and physical disabilities or severe emotional disturbances, and seniors experiencing a level of a disability that causes them to be at risk of having to be institutionalized. Services occur in the home, community, employment and school environments. All Community Connections employees are expected to contribute to the professional reputation of the agency through understanding and promoting the organization’s mission and core values in all aspects of services.
DUTIES & ESSENTIAL JOB FUNCTIONS
• Works in partnership with families, team members and customers served to effectively implement the plan of care;
• Provides one on one, family and group support including implementing and maintaining services; coaching and skill teaching through school activities, after school group work, meal preparation, daily hygiene tasks, employment sites, social and recreational activities;
• Accesses resources necessary to implement the service plan in a manner sensitive to the customer, family and community. Makes adaptations according to specific developmental, mental health and medical needs;
• Accurately completes daily service notes documenting services and progress toward achieving the individual’s plan goals;
• Communicates with family members and supervisors regarding the effectiveness of services and assists customer and family in identifying the strengths and needs of individuals served;
• Provides demonstration and cross training for peers of skills to be used with specific customers, when requested by supervisor.
REQUIRED QUALIFICATIONS
High school diploma or GED. Must be at least 18 years of age.
Must be able to pass a criminal background check under agency guidelines and state regulations.