COVID-19 Updates

This page is dedicated to resources for Ketchikan area businesses during the COVID-19 pandemic. We will keep this page as up to date as possible as new information becomes available. The following topics are available:

THIS SITE IS BEING DEVELOPED AND UPDATED AS MUCH AS POSSIBLE. If you have items you’d like to see, new links for us to check, or think something’s missing, please let us know, and please check back often.

Ketchikan EOC Updates, State, and Federal Mandates:

Ketchikan EOC Updates

Check the latest information and updates from our local Emergency Operations Center, as well as community guidelines and mandates.

State of AK Mandates

Check the latest information and updates from the State of Alaska

Federal Guidelines

Check the latest information and updates from the U.S. Government, White House, CDC, and more.

SBA Resources, Loans, Financial Assistance

Small Business Administration (SBA) Disaster Loans

The Small Business Administration is facilitating Disaster Loans for small businesses affected by COVID-19. Please use the link to apply, and email our Small Business Advisor for assistance and questions.

SBA Bridge Loans

The Small Business Administration is facilitating express bridge loans for small businesses affected by COVID-19. Please use the link to apply, and email our Ketchikan business advisor for assistance and questions. <>

SBA Resource Guide

The SBA has listed resources and information for small businesses during this time. If you have any questions, please email our Ketchikan business advisor, Shelly Hill.

AK Small Business Development Resource Center

The Alaska small business development center has developed a resource page for small businesses. If you have questions, please contact our Ketchikan business advisor, Shelly Hill. <>

Rapid Response

Rapid Response is a Federal program designed to offer high quality services to communities, businesses and individuals who are addressing economic impacts, industry changes and natural disasters that may lead to worker layoffs

ALEXsys (State Jobs)

Alaska job seekers can get help finding jobs, education, and training. Alaskan employers can review competitive wages, find training, and search for candidates.

U.S. Department of Labor, USDA, U.S. Senate Information and Resources:


Unemployment Resources

Alaska State Unemployment Resources for displaced workers

Tax Credit Information ( link)

Information on tax credits available due to COVID-19

Additional tax resources

Families First Coronavirus Response Act (FFCRA) Questions & Answers

Families First Coronavirus Response Act (FFCRA) Requirements

Employer Requirements for businesses to adhere to regarding the FFCRA.

Families First Coronavirus Response Act (FFCRA) Rights

Employee Rights under the FFCRA.

USDA Rural Development Resource Page

Resources for rural areas from the USDA.


Ketchikan Business Information:

The Ketchikan Chamber of Commerce and the Ketchikan Visitor’s Bureau are actively gathering information for this section. If you have any updates, please email us at or We have many resources shared on our Facebook page as well.

Grocery Store Hours:

Protecting Grocery Shoppers from COVID-19
What If You Are Healthy and Need to Go to the Grocery Store?
– Call ahead to order and take advantage of delivery or curbside pickup options.
– Do not linger at the store.
– Wash your hands with soap and water before and after you go to the store.
– Avoid touching your nose, face and mouth.
– Use hand sanitizer that is at least 60 percent alcohol. Use sanitizing wipes for the grocery cart.
– Stay six feet away from others.
– When possible, use touch pad check-out and credit card for purchases.
– Bring your own pen for the checkout transaction.

Food Delivery

Businesses Open for Delivery of Goods

Businesses Providing Remote Resources

Transportation Information

  • IFA:

    Recent ridership trends have allowed the IFA to reduce ferry service to 4 days a week yet still accommodate Essential Travel for people and businesses in need of returning home, traveling for critical medical care and for the transport of goods and service-people. We will sail Sunday, Monday, Thursday and Friday until further notice. We will depart at our usual times; we’ll depart Hollis at 8:00am and depart Ketchikan at 3:30pm.

    In these unprecedented times, the IFA is taking a proactive approach to help prevent the spread of COVID-19 by trying to balance the essential travel needs of the Community with the State’s Mandates and Alerts. We are adhering to the 6′ social distancing recommendation by capping our passenger capacity to forty. We are sailing at 25% normal capacity so passenger space is limited; please make your reservations in advance and arrive early to ensure your space on-board. Our Crews and Terminal Agents are using proven sanitation measures recommended by the CDC to slow down the spread of the virus. Your cooperation in following Crew and Agent directions at all times is greatly appreciated. Please check-in early to allow for these additional check-in measures.

    Terminals will be closed Tuesday, Wednesday and Saturday but Agents are available by phone at 866-308-4848 seven days a week.

    Galley Service is very limited and may be closed completely in the near future.

  • AMHS
  • Ketchikan Airport
  • Ketchikan Ports & Harbors

Community Resources through Ketchikan Wellness Coalition

Surveys for Economic Impact

Recommendations, Tips, Guidelines

March 21 letter from Ketchikan Chamber

The Small Business Owner’s Guide to the CARES Act

Alaska Economic Stabilization Team

US Chamber Coronavirus Response Toolkit

Alaska Chamber Business Resources for Coronavirus


Ketchikan EOC

Ketchikan Chamber

Ketchikan 123

Ketchikan Wellness Coalition

Ketchikan 223

Coronavirus Hotline

PeaceHealth Ketchikan